So…your client is a huggy-feely type. How in the world do you meet their need?! Before you start conjuring up images of having to hug every customer that walks in the door (or something worse), a physical touch doesn’t always mean holding a Touch Fest. It’s about
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I was having a Monday-to-the-3rd-power kind of day. My head hurt, I was in a fowl mood because of a deal that went sour, and I needed to be on my A-game for another meeting later that afternoon. Of course that meant a stop at Starbucks for
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Don’t you just love a good ‘Atta boy!’? Children, in their rawest emotional form, are constantly looking for that positive confirmation. Those words that tell them they are as great as they think they are. We may have grown up enough to know that we shouldn’t be
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You can lose a customer at a moment’s notice with today’s social listening tools. I love the story of how Dave Kerpen commented on Twitter how long the line was at the Aria hotel in Las Vegas. Aria never responded, but Rio did. No guessing where he
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At Boundless we believe in sharing helpful news any chance we can. There is a lot of information ‘out there’ and if we can point people in the right direction, we’re happy campers…and hopefully so are you. Today we’re giving a huge shout out to Autre Planete
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Humanizing your digital voice is a must now days. Long gone are the companies that churn and burn through their sales leads on a great product alone. Customers want a relationship with their providers and if you don’t give that to them, your competitor will be happy to step
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In real life, your days can very quickly turn into hours of The Twilight Zone. One moment you’re getting up and making your morning coffee and before you know it, autopilot takes over and you find yourself crawling into bed thinking…”What happened to that to-do list and where did
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It’s almost the end of the year…let the chaos begin! Or continue, if we’re going to be completely honest. If you’re like a lot of folks, we’re scrambling with all the to-do lists that remind us of the lack of time we have left to do things.
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IF YOU GET IT, SHARE IT. Anyone connected to one of the 300+ chapters of the Social Media Club, knows this is not only their tagline, but also their focus. The great thing about sharing information within your industry is you always get that opportunity to learn
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By a variety of counts, there are over 450 million “active” blogs. I get asked quite often which one’s are best for helpful social media information. There are some pretty good ones, but there are some tried and true that are my go-to’s. There are some that
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