Physical Touch – Customer Love Language

Physical Touch for CommunicationSo…your client is a huggy-feely type. How in the world do you meet their need?!

Before you start conjuring up images of  having to hug every customer that walks in the door (or something worse), a physical touch doesn’t always mean holding a Touch Fest. It’s about building a connection with that client.

A few ideas to get our thoughts headed in the right direction:

EYE CONTACT – Giving eye contact to a person in this type of love language feels like they are getting a physical connection with you. You are saying, “I am here in this space and time with you. I’m not looking over your shoulder that more prominent client that just walked in the door. I’m making you my priority.”

HAND SHAKE– For the business person, you’re taught from day one how important that hand shake is. It is believed by some to have originated by showing that you come in peace for there is no weapon in your hand.  I can guarantee there were no weak hand shakes during that time period! Please give a solid hand shake. Nothing is worse than grabbing hold of a hand that is limpy and only half-hearted.  A hand shake is a form of communication…use it wisely.

GUIDANCE – If you ask an associate at Hyvee’s where a product is located, they will tell you what aisle it is in and then quickly ask, “Can I take you over there to where it’s located?” Personally, I’d be happy to give them my whole shopping list and let them go at it! Physically leading someone to a product/aisle/page fits in this category. You are physically in their world and guiding them shows they are very much a priority.

The point of all the love languages is to make that person feel special and wanted. Your customers who connect through the physical touch will feel that connection when you acknowledge them through eye contact, hand shakes, and physical guidance.

I would love to hear what other ideas you would include in this category!

Quality Time with a Customer is the love language we’ll talk about next week. Looking forward to this one!

Photo credit: ThinkPanama

7 comments
Nguyenchinh
Nguyenchinh

careful with double-posting.Don’t alwaysxe đẩy sàn nhựa felda have the same posts on Twitter that you would have on your LinkedIn or Facebook account. They have different “voices” and you need to csaver for us and

 

Nguyenchinh
Nguyenchinh

mean they qualify as a suĐồng hồ nước

 bscriber.Your online voice can be read many different ways. What you may think is tongue-in-cheek humor can be completely rude and a turn off to half your audience. Become familiar on when to sound professional and when to be more casual with your posts.Be

 

Nguyenchinh
Nguyenchinh

“Where are they and how can we use that platform to our best ability?” Then knock it out of the park!Online newsletters should never bthang công nghiệp e sent to anyone that has not opted into your subscriber list. Yes, that means just because you met someone and exchanged business cards, does not

 

Nguyenchinh
Nguyenchinh

hundreds of social media platforms available, Bộ dụng cụ đa năng doesn’t mean your business needs to have an active account on all of them. Remember you’re trying to reach a particular type of fan. You need to ask,

Nguyenchinh
Nguyenchinh

with no response. Call the businessBẢNG FLIPCHART and find out who you need to talk to and talk with that person. Leave your social media sites to promote others (first) then yourself properly.Just because there are